Customer care

The First Chinutay & Co. Collection: The "Classics"

 

 

FAQ's/ 

  1. Shipping Locations: We ship from 3 different Locations.
  • Toronto, Canada
  • New York, USA
  • London, England

SCARF CARE

-Nonslip

-Washing Machine Friendly (delicate wash) and hang to dry.

Processing:

Orders may take up to 5 business days to process due to high amounts of orders. 

SHIPPING INFORMATION:

U.K. SHIPPING RATES

Standard Flat Rate: £4.95 (Trackable)

Standard Delivery: 2-5 Business Days

Priority Shipping: £9.95

 

EUROPE SHIPPING RATE

Flat Rate: £7.95

Delivery: 6-8 Business Days

 

FRANCE SHIPPING RATE

Flat rate: £6.95

Delivery: 6-8 Business Days

 

U.S. SHIPPING RATE

Flat Rate: £5.95

Delivery: 6-8 Business Days

 

CANADA SHIPPING RATE

Flat Rate: £5.95

Delivery 6-8 Business Days

 

INTERNATIONAL SHIPPING RATE

Please note that international orders may incur brokerage fees, duties or import taxes that are solely the responsibility of the customer. Chinutay & Co. cannot accept any liability for any local charges on any order.

Flat rate: £9.95

Delivery: 6-8 Business Days

All prices listed are in British pounds.

PACKAGING:

All orders are packed with care, delivered in a Chinutay & Co. gift box, and made with eco-friendly and recyclable materials.

For all other customer service enquiries, please contact info@chinutayco.com.

 

 

Returns:

If for any reason you wish to return your items, you may return your items to us within 14 business days of purchase.

It will be your responsibility to pay for shipping and ensure the product is returned safely. Hijabs must be in original condition and unopened. Please contact us at Info@chinutayco.com and a return sheet will be provided